Terms & Conditions

Welcome to Kesar Kunj Sweets. By accessing our website and placing an order with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions apply to all visitors, users, and customers of Kesar Kunj Sweets.

• By using our website, you confirm that you are at least 18 years old or using the site under parental supervision.
• We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Products & Availability

• All products listed on our website are subject to availability.
• We strive to ensure that product descriptions, images, and prices are accurate. However, slight variations in color, design, or packaging may occur.
• We reserve the right to discontinue any product at any time.

3. Pricing & Payments

• We reserve the right to change prices without prior notice.
• Payments must be made through approved payment methods available on our website.
• Orders will only be confirmed after successful payment.

4. Orders & Cancellations

• Once an order is placed, you will receive a confirmation message/email.
• Orders cannot be canceled once they are processed or dispatched.
• In case of any issues with your order, please contact us immediately at 9437032890.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary due to unforeseen circumstances.
• Kesar Kunj Sweets is not responsible for delays caused by courier partners or events beyond our control.
• Customers are responsible for providing accurate delivery details. We are not liable for failed deliveries due to incorrect information.

6. Returns & Refunds

• Due to the perishable nature of our products, we do not accept returns.
• Refunds or replacements may be issued only in cases of damaged, incorrect, or spoiled products, subject to verification.
• Complaints must be raised within 24 hours of delivery with proper photo/video proof.

7. Quality & Storage

• Our sweets are prepared using high-quality ingredients and hygienic practices.
• Customers are advised to store products as instructed on the packaging.
• We are not responsible for damage due to improper storage after delivery.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Kesar Kunj Sweets.

Unauthorized reproduction or use of any content is strictly prohibited.

9. Limitation of Liability

Kesar Kunj Sweets shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us: